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T-Mobile’s G1 Phone Ahead of It’s Time. Literally.

I’ve been giving the new T-Mobile G1 phone a test drive for the past week. It’s currently boxed up and will soon be returning to my local T-Mobile retailer. I’ll be switching back to my Blackberry 8800 that luckily didn’t attract a buyer on eBay. It’s unfortunate, as I had high hopes for this phone and researched the device extensively- paired it against competitors and finally decided it was a better device than the iPhone or the new Blackberry Storm. While I still believe the Android operating system is going to prove to be superior to the others, my conclusion is the G1 phone was released prematurely and is not suitable for most users.

The G1 really has the potential to be great. If I only needed a phone for web browsing and personal use, I would probably be raving about this device. The design of the phone is perfect, the 3G speed on T-Mobile’s network is very fast and the applications available impressed me as much, and sometimes more, than anything I’ve seen on an iPhone. Shazam, the music ID application currently being used in iPhone advertising, is also available on the G1 and is actually as cool as it looks on the commercial. There’s a couple of applications used for price comparison when shopping that allow you to scan a bar code with the phone’s camera and find the best price for an item at nearby stores or on the web. This is a great tool in our current economic state and should save consumers a lot of money. There’s even an application called flashlight that simply illuminates the phone with a bright white light, which isn’t really on the cutting edge of technology, but useful nonetheless.

The major flaw with the phone is the battery. It’s amazing that the developers tested this phone out and gave it a green light after experiencing the ridiculously short life of the battery. An average phone user is likely to get a half day at best out of the phone before you need to plug in and more frequent users probably need to stay near a power outlet at all times. You can turn all the battery draining services off like the 3G connection, Bluetooth and the brightness of the display and still won’t get a full day of service from the device (not to mention you’re disabling one of the most important components of the device with the 3G connection). To sum it up; any phone that has a full charge when you go to sleep and has less than 40% of it’s battery life remaining when you wake up should not be on the market.

Additionally, the phone has serious issues with email. I’ve read reviews that suggest the phone handles Gmail better than POP mail, but I found there to be problems with message retrieval across the board. I tried a number of configurations hoping to achieve more frequent message retrieval and notifications, but was unable to make the email client work properly. I had to manually open each mailbox and wait while the device communicated with my server anytime I wanted to find out if I had email. After a few days, I pretty much gave up on using the device for email altogether.

A few other complaints I have about this device is its lack of ability to sync with Outlook, which is something I think most Blackberry users will find frustrating. Also, the lack of ability to open any MS-Office documents or PDF files is a problem, although I expect this to be something an application developer will solve shortly. There also needs to be some sort of tiling system for applications that would allow you to switch between open applications quickly, as the current setup requires you to bounce back and forth to the home screen to launch each app.

I can’t recommend the G1 to anyone right now, but as I told a colleague this morning, I wouldn’t be surprised if I’m back at T-Mobile in a month or two purchasing the phone again once it’s been confirmed that the battery and email issues have been acknowledged and corrected. I’ve seen the light now and am excited to get my hands on a 3G device that can become my new portable office, but will continue to exercise patience until I’m sure the right device exists.